To be an active listener, here are the 7 skills to learn:
- Pay attention:
- Give the speaker your full attention by eliminating distractions and focusing on their words. Avoid multi-tasking or letting your mind wander.
- Maintain eye contact:
- Maintain eye contact with the speaker to show that you are actively engaged and interested in what they are saying.
- Use body language:
- Use appropriate body language to show that you are listening and understand what the speaker is saying. Examples of these include nodding or leaning forward,
- Paraphrase:
- Paraphrase what the speaker has said to show that you have understood their message. This can also help to clarify any misunderstandings.
- Ask questions:
- Ask questions to gain a better understanding of the speaker’s message and to encourage them to share more information.
- Provide feedback:
- Provide feedback to the speaker by summarizing what they have said or offering your own thoughts and opinions.
- Avoid interrupting:
- Avoid interrupting the speaker or finishing their sentences. This can be perceived as rude and can disrupt the flow of communication.
Bonus. Show empathy: Show empathy towards the speaker by acknowledging their feelings and emotions. This can help to build rapport and trust.
In summary, active listening involves paying attention, maintaining eye contact, using body language, paraphrasing, asking questions, providing feedback, avoiding interrupting, and showing empathy.
What skills have you learned above and want to learn more of? Comment below!