Tag: translation services

  • Making Accessibility Real

    How Asign Inc. Connects Organizations with Deaf, Hard-of-Hearing, and DeafBlind Canadians

    Hi, I’m Jordan Sangalang. I’m a Business Development Specialist at Asign Inc.—a Canadian-owned, Canadian-led company that helps organizations make their services accessible through sign language. If you’re a decision-maker, an accessibility lead, or you’re just starting to explore what inclusion looks like for your organization, this is for you.

    I’m Deaf. I’m based in Winnipeg, Manitoba. And I’ve spent my career in the space where accessibility meets business. What drives me is simple: every time an organization becomes more accessible, real people get better access to healthcare, education, government services, and opportunities they didn’t have before. That’s not just a mission statement—it’s something I’ve seen happen.

    What Asign Inc. Actually Does

    So what does Asign Inc. do? We provide two core services across Canada. Let me start with the one that changes how organizations think about accessibility.

    Asign On is our video remote interpreting platform. This is on-demand VRI. If a client needs an ASL or LSQ interpreter right now—not tomorrow, not next week—Asign On makes that happen in seconds. No scheduling. No waiting. No barriers. You open the platform, you connect, and you’re communicating. It’s the fastest way to connect with Deaf or hard-of-hearing customers, employees, or clients.

    We also offer scheduled interpreting—both in-person and remote—when you know exactly when and where you need support. And for organizations with written or pre-recorded content, we provide translation services from English into ASL and from French into LSQ.

    Bottom line: whether it’s on-demand, scheduled, in-person, remote, or translation, we build a communication solution that fits how you actually work.

    Who We Work With

    Our clients come from across sectors—financial services, government, transportation, corporate, and beyond. If your organization needs to communicate with Deaf, hard-of-hearing, or DeafBlind Canadians, we’ll build a solution that fits your specific context.

    Every sector has its own terminology, its own regulatory environment, and its own communication challenges. Our interpreters become subject matter experts on your business—so when they show up, they already understand your world.

    Who This Actually Reaches

    Let’s talk about who this work reaches: the Deaf, hard-of-hearing, and DeafBlind communities across Canada, in both ASL and LSQ. Whether someone is accessing a service, sitting in a meeting, or watching your content, our interpreting and translation work is what makes that experience equitable.

    Accessibility isn’t a checkbox. It’s about dignity. It’s about making sure no one gets left out because the information wasn’t available in their language.

    Why Organizations Choose Asign Inc.

    So why do organizations choose Asign Inc.?

    First, we’ve been doing this since 1997. That’s nearly three decades of interpreting and translation expertise. We’re certified with the International Standards Organization (ISO) and the Canadian Language Industry Association (CLIA). We’re also certified as a Women’s Business Enterprise with WBE Canada and WeConnect International.

    Second, our interpreters are professionals at the highest level. They carry security clearances ranging from Reliability to Top Secret. They receive ongoing professional development and mentorship. When you work with us, you’re getting interpreters who are continuously learning and improving.

    And third, we’re Canadian-owned and Canadian-led. We understand the Canadian landscape: the bilingual English-French context, the regulatory environment, and the unique needs of organizations operating across provinces. But more than that—we’re community-driven. We’re deeply connected to the Deaf community. Its language. Its culture. Its diversity. That connection isn’t an afterthought—it’s the foundation of everything we do.

    Trust Matters

    This introduction exists so that when someone looks me up, they know exactly who they’re dealing with before they even reach out. Trust matters in this space. When you’re hiring someone to make your organization accessible, you need to know they understand the stakes.

    You need to know they have the certifications, the experience, and the track record. Asign Inc. does. And I’m here to make sure you get the right solution—not a one-size-fits-all package, but something built around your actual needs.

    Where Do We Start?

    If you’re thinking, “Okay, where do we start?”—here’s what I’d suggest: reach out. Let’s have a conversation about what your organization needs. No pressure. We’ll talk about your goals, your audience, and whether Asign Inc. is the right fit.

    You can contact me directly, or visit asign.ca to learn more.

    Need accessible, on-demand sign language solutions for your organization? Let’s talk.

    Thanks for reading. I’m Jordan Sangalang, Business Development Specialist at Asign Inc. Looking forward to connecting.

  • Behind the Scenes of a Solo Deaf Freelancer

    Behind the Scenes of a Solo Deaf Freelancer

    Working Alone in the Studio

    As a solo Deaf freelancer translating documents, videos, and content into ASL, the work can feel a little lonesome—especially when I’m holed up in my studio with just the lights and camera on me.

    After filming, I rewatch myself to make sure everything is clear and accurate. Then it’s off to the laptop, where I transfer the videos and open Final Cut Pro to trim, edit, and polish.

    Depending on the client’s request, I might:

    • Replace the background
    • Adjust colors
    • Tweak the lighting so I don’t appear to be “glowing”

    Once the video looks good, I upload it to the cloud, send the client the download link, and attach my invoice.

    Ta-da. Done. Then I wait—knowing payday is coming. Of course, if needed, I’ll do a redo. I take pride in my work and always aim to deliver my best.


    Collaboration and Valuable Feedback

    Sometimes projects require a bigger team, especially when the video will be widely published. That often means bringing in an ASL reviewer, who ensures clarity, accuracy, and correct sign choices before giving the final approval.

    Working with different reviewers and coaches has given me feedback I never received before—and it’s been invaluable.

    One big lesson: my facial expressions (NMS). I realized they sometimes unintentionally changed the meaning of messages. It was a habit I hadn’t noticed, but now I know how much it impacts clarity.

    I’ve also partnered with professional video editors, who shared tips to improve my technical setup. For example, one pointed out the shadows in my background. Since my home studio is small, removing shadows meant moving closer to the camera—but that also limited my signing space.


    Technical Breakthroughs

    Recently, I made a major discovery: manual camera settings beat Auto White Balance every time.

    Shadows in the background had been causing my camera to constantly readjust, which changed my skin tone throughout recordings. This created editing nightmares—especially with green screen effects.

    Switching to manual settings was a game changer.

    Lighting was another upgrade. At first, I used bright LED lights to minimize shadows, but they reflected too much on the green screen. Following a client’s video editor’s advice, I switched to softer lighting.

    The results?

    • A more natural on-camera look
    • Easier editing
    • A stronger presence as “the talent”

    The Ongoing Journey

    As a solo Deaf translator, there’s always something new to learn.

    Being coachable, professional, and open to feedback has been the key to:

    • Delivering higher-quality work
    • Strengthening client relationships
    • Building long-term collaborations

    What I value most is working with others who share the passion for making projects accessible in ASL with high-quality videos and translations.


    Building a Business From Home

    If you’re looking to build something from home, translation services are just one path. Personally, I also work in:

    • High-ticket sales
    • Coaching and mentorship
    • Health and wellness products
    • Sign language interpreting services

    And if translations aren’t your thing? You can still create a business by selling products or offering services people already use and need.


    Let’s Connect

    If this is something you’re interested in, comment below or send me a message. I’d love to connect and learn more about your goals!

    Lightning photoshoot studio