Category: ASL & LSQ Services

  • Why Winnipeg Roars “TRUE NORTH!” (And Why I’ll Sign It That Way Tomorrow)

    Why Winnipeg Roars “TRUE NORTH!” (And Why I’ll Sign It That Way Tomorrow)

    Here’s the story of how Winnipeg lost its Jets… and how a quiet, stubborn group of locals brought them home.

    It starts with a sound you’ll only ever hear in one building on the Prairies.

    The lights are low. Fifteen thousand people are on their feet. The anthem singer reaches the line that every Canadian knows by heart—the True North strong and free—and the entire arena erupts as one:

    “TRUE NORTH!”

    It’s not in the official lyrics. It never was. Yet it feels more Winnipeg than almost anything else in the song. That shout is pure gratitude, pure pride, and a little bit of unfinished business. To understand why it hits so hard, you have to go back to the night the city went quiet.

    In the spring of 1996, the Winnipeg Jets played their last game at the old Winnipeg Arena. The building was aging. The team was losing money. Ownership couldn’t find a way to stay. On a warm July day the franchise was sold to American interests and shipped south to become the Phoenix Coyotes. Just like that, the Jets were gone.

    For a lot of people here, it felt personal. Hockey wasn’t just entertainment. It was the winter heartbeat of the city. Kids had grown up dreaming of wearing that crest. Parents had spent paycheques on season tickets. When the moving trucks left, something in the civic spirit left with them. Downtown felt emptier. Winters felt longer. People still talk about where they were when they heard the news, the way people remember where they were during a blackout.

    What followed were the lean years. No NHL. No big nights. Just the ache of what used to be. Some cities might have let the dream die. Winnipeg didn’t. A small group of local business people, led by Mark Chipman, refused to accept that the story was over. In 1996—while the wounds were still fresh—they brought the Minnesota Moose north and rebranded them the Manitoba Moose. It wasn’t the NHL, but it kept the ice cold and the seats full. It kept the habit of gathering under one roof for hockey alive.

    Then they did something even more important. They built a real arena.

    The MTS Centre (now Canada Life Centre) rose in the middle of downtown in 2004. It wasn’t flashy by big-city standards, but it was modern, intimate, and owned by people who actually lived here. True North Sports & Entertainment was never just a company name. It was a statement: we’re staying. We’re investing. We’re not waiting for someone else to save us.

    For years they watched. They studied the economics of the new NHL. They talked quietly with the league. Twice they came painfully close to bringing the original Jets franchise home from Phoenix. Once, Chipman later said, they were “within ten minutes” of sealing the deal before Glendale found more money to keep the team. The near-misses hurt, but they also proved something: Winnipeg was ready. The arena was ready. The ownership group was ready. All they needed was the right moment.

    That moment arrived in the spring of 2011.

    The Atlanta Thrashers were struggling. True North moved. On the morning of May 31, Mark Chipman stood in front of the media at the MTS Centre and said the words the city had waited fifteen years to hear. The NHL was coming back. The team would be called the Jets again.

    Tickets went on sale a few days later. Thirteen thousand season tickets sold in seventeen minutes. Grown men cried in the ticket lines. Strangers hugged. For the first time in a generation, Winnipeg felt whole again.

    A few months later, during one of the very first home games, something spontaneous happened. When the anthem reached “the True North strong and free,” a few voices in the crowd shouted the company name that had made the miracle possible. The next night a few more joined in. Then the whole building. No one organized it. No one asked for it. It just happened—the purest kind of thank-you a city can give.

    That’s why, every single time the national anthem plays at a Jets game, the same roar rises. It’s not marketing. It’s memory. It’s the sound of a city that lost something precious, refused to stay broken, and quietly, stubbornly, brought it home.

    So the next time you hear fifteen thousand people shout “TRUE NORTH!” in the middle of “O Canada,” know what you’re really hearing.

    You’re hearing the long winter that followed 1996.
    You’re hearing the people who kept showing up for the Moose.
    You’re hearing the risk of building an arena when no team was guaranteed.
    You’re hearing the almost-deals that fell through and the one that finally didn’t.
    And you’re hearing a city that still remembers what it felt like to lose its team—and refuses to take having it back for granted.

    That’s the story. And every time the chant hits, Winnipeg tells it again.

  • Making Accessibility Real

    How Asign Inc. Connects Organizations with Deaf, Hard-of-Hearing, and DeafBlind Canadians

    Hi, I’m Jordan Sangalang. I’m a Business Development Specialist at Asign Inc.—a Canadian-owned, Canadian-led company that helps organizations make their services accessible through sign language. If you’re a decision-maker, an accessibility lead, or you’re just starting to explore what inclusion looks like for your organization, this is for you.

    I’m Deaf. I’m based in Winnipeg, Manitoba. And I’ve spent my career in the space where accessibility meets business. What drives me is simple: every time an organization becomes more accessible, real people get better access to healthcare, education, government services, and opportunities they didn’t have before. That’s not just a mission statement—it’s something I’ve seen happen.

    What Asign Inc. Actually Does

    So what does Asign Inc. do? We provide two core services across Canada. Let me start with the one that changes how organizations think about accessibility.

    Asign On is our video remote interpreting platform. This is on-demand VRI. If a client needs an ASL or LSQ interpreter right now—not tomorrow, not next week—Asign On makes that happen in seconds. No scheduling. No waiting. No barriers. You open the platform, you connect, and you’re communicating. It’s the fastest way to connect with Deaf or hard-of-hearing customers, employees, or clients.

    We also offer scheduled interpreting—both in-person and remote—when you know exactly when and where you need support. And for organizations with written or pre-recorded content, we provide translation services from English into ASL and from French into LSQ.

    Bottom line: whether it’s on-demand, scheduled, in-person, remote, or translation, we build a communication solution that fits how you actually work.

    Who We Work With

    Our clients come from across sectors—financial services, government, transportation, corporate, and beyond. If your organization needs to communicate with Deaf, hard-of-hearing, or DeafBlind Canadians, we’ll build a solution that fits your specific context.

    Every sector has its own terminology, its own regulatory environment, and its own communication challenges. Our interpreters become subject matter experts on your business—so when they show up, they already understand your world.

    Who This Actually Reaches

    Let’s talk about who this work reaches: the Deaf, hard-of-hearing, and DeafBlind communities across Canada, in both ASL and LSQ. Whether someone is accessing a service, sitting in a meeting, or watching your content, our interpreting and translation work is what makes that experience equitable.

    Accessibility isn’t a checkbox. It’s about dignity. It’s about making sure no one gets left out because the information wasn’t available in their language.

    Why Organizations Choose Asign Inc.

    So why do organizations choose Asign Inc.?

    First, we’ve been doing this since 1997. That’s nearly three decades of interpreting and translation expertise. We’re certified with the International Standards Organization (ISO) and the Canadian Language Industry Association (CLIA). We’re also certified as a Women’s Business Enterprise with WBE Canada and WeConnect International.

    Second, our interpreters are professionals at the highest level. They carry security clearances ranging from Reliability to Top Secret. They receive ongoing professional development and mentorship. When you work with us, you’re getting interpreters who are continuously learning and improving.

    And third, we’re Canadian-owned and Canadian-led. We understand the Canadian landscape: the bilingual English-French context, the regulatory environment, and the unique needs of organizations operating across provinces. But more than that—we’re community-driven. We’re deeply connected to the Deaf community. Its language. Its culture. Its diversity. That connection isn’t an afterthought—it’s the foundation of everything we do.

    Trust Matters

    This introduction exists so that when someone looks me up, they know exactly who they’re dealing with before they even reach out. Trust matters in this space. When you’re hiring someone to make your organization accessible, you need to know they understand the stakes.

    You need to know they have the certifications, the experience, and the track record. Asign Inc. does. And I’m here to make sure you get the right solution—not a one-size-fits-all package, but something built around your actual needs.

    Where Do We Start?

    If you’re thinking, “Okay, where do we start?”—here’s what I’d suggest: reach out. Let’s have a conversation about what your organization needs. No pressure. We’ll talk about your goals, your audience, and whether Asign Inc. is the right fit.

    You can contact me directly, or visit asign.ca to learn more.

    Need accessible, on-demand sign language solutions for your organization? Let’s talk.

    Thanks for reading. I’m Jordan Sangalang, Business Development Specialist at Asign Inc. Looking forward to connecting.