Category: Accessibility News

  • Day 3: Deaf Accessibility Wins – My First VRI On-Demand Experience

    A few weeks ago, we had severe weather — hail, pouring rain, and even a tornado warning. Many homes in the area had flooded basements because their sump pumps stopped working when the power went out. That got me thinking about home systems and accessibility.

    It reminded me of when we needed to replace our old gas-powered boiler. It wasn’t up to code, had asbestos, and the emissions made the basement unsafe for my family. We reached out to a couple of HVAC companies for quotes. When their reps came to our house, it was the first time I tried VRI On-Demand services.

    At the time, it was still a pilot project using U.S.-based interpreters. It was incredibly convenient — no need to pre-book an interpreter. When the reps arrived (often within a wide time window), I could simply connect instantly on the device. I was able to understand the product presentations, ask questions, and make informed decisions.

    That firsthand experience showed me how powerful on-demand interpreting can be for Deaf Canadians. We already have Canada VRS (free for Deaf callers, funded by the CRTC), but VRI On-Demand is different — it’s typically paid for by businesses, organizations, or healthcare providers when serving customers.

    While some VRI On-Demand services exist now, many still rely heavily on non-Canadian interpreters or mixed pools. True accessibility means having reliable Canadian ASL/LSQ interpreters available when needed.

    If you’ve used VRI On-Demand at home, work, or in public — or if this is something you’d like to see more widely available — let me know in the comments!


    What about you? Have you had a positive experience with on-demand interpreting or another accessibility tool that made life easier? Share your story below.

    See you tomorrow for Day 4!

  • ‘Nothing About Us Without Us’: Why AI Accessibility Demands Deaf Leadership


    Author's Note

    This article was originally published on DeafDots on June 5, 2026.

    As the original author, I am republishing it here on my personal blog to make the content accessible to my audience and to continue the conversation around artificial intelligence, accessibility, and Deaf leadership.

    Original publication details:

    Title: "Nothing About Us Without Us: Why AI Accessibility Demands Deaf Leadership"

    Author: Jordan Sangalang, Local Journalism Initiative Reporter

    Originally published by DeafDots on June 5, 2026.

    The article below appears substantially as originally published, with only minor formatting adjustments made for this website.

    By Jordan Sangalang, Local Journalism Initiative Reporter

    As artificial intelligence rapidly embeds itself into Canadian infrastructure—influencing everything from automated workplace tools to emergency alert systems—advocates warn that a major digital divide is forming. Without deliberate intervention, the technology risks leaving behind millions of disabled Canadians.

    Jeffrey Beatty, Chairperson of the Deaf Wireless Canada Consultative Committee (DWCC), is stepping forward to outline the immense opportunities and steep systemic risks AI introduces to the daily lives of Deaf, DeafBlind, and Hard of Hearing (DDBHH) Canadians.

    Speaking strictly from a public accessibility policy perspective, Beatty emphasizes that the rise of AI is fundamentally shifting the landscape of human rights and communication access.

    “For Deaf, DeafBlind, and Hard of Hearing Canadians, this is not just a technology issue,” Beatty states. “It is an accessibility, language, and rights issue.”

    A Tool for Efficiency, Not an Authority

    In his daily policy and advocacy work, Beatty actively leverages AI tools. He uses them to process large quantities of public information concerning telecommunications, regulatory captioning requirements, and digital services.

    “They help me organize information, summarize long documents, improve writing clarity, prepare notes, and compare complex public information,” Beatty explains. He views the technology as a valuable asset for parsing dense, multi-layered regulatory frameworks.

    However, Beatty is quick to draw a hard line between a tool that assists human capability and one that replaces it.

    “I do not treat AI as the final authority. AI can make mistakes, miss context, or give information that sounds confident but is wrong. AI supports the work. It does not replace DDBHH people.”

    For Beatty, the final judgment on any policy piece must remain rooted in human expertise, community accountability, and the lived realities of the DDBHH community.

    The Limitations of Text and Audio-Centric Design

    While text-generation models can streamline administrative tasks or translate complex legalese into plain language, Beatty notes that current mainstream AI design suffers from a deep-seated auditory bias.

    “My biggest concern is that many AI tools are still built around hearing people, speech, audio, and written English,” Beatty says. This structural bias means that users of American Sign Language (ASL), Langue des signes québécoise (LSQ), and Indigenous Sign Languages (ISLs) are frequently excluded or fundamentally misunderstood by modern algorithms.

    True communication access extends far beyond basic English text transcription. Sign languages are distinct, complete languages featuring complex spatial structures and cultural nuances.

    “Many Deaf people use ASL, LSQ, or ISLs which include visual grammar, facial expression, movement, space, and culture. AI tools must respect that,” Beatty says. He notes that poorly trained models regularly generate inaccurate captions, broken translations, or digital avatars that completely fail to replicate real sign language syntax.

    Furthermore, Beatty highlights serious emerging risks regarding data sovereignty, consent, and safety. Because sign languages are inherently visual, training AI translation tools requires vast amounts of video data—raising critical concerns about personal privacy, digital identity ownership, and the targeted misuse of deepfake technology.

    A Vision for Deaf-Led Governance

    To prevent these technologies from further marginalizing communities, Beatty calls for a complete overhaul of how accessibility is handled in tech development. Historically, accessibility features have been treated as an afterthought—tacked onto a product right before release.

    Beatty argues that the DDBHH community must be structurally integrated into the entire lifecycle of AI development, moving from passive consumers to systemic leaders.

    “In the future, I hope DDBHH Canadians are not only users of AI,” Beatty shares. “We should be leaders, testers, researchers, educators, policy advisors, and decision-makers.”

    The ultimate goal is to see AI safely deployed to improve automated captioning accuracy, strengthen localized emergency communications, and lower barriers to public services—but strictly under a framework of cultural respect and Deaf-led governance.

    “My hope is simple,” says Beatty. “AI should not speak for DDBHH people. AI should support DDBHH people, with DDBHH leadership built in from the start.”

    Watch the full video interview below to hear Jeffrey Beatty’s complete perspective on AI policy and accessibility in Canada:

    Play Video Interview.
    Note: Video will pop up when pressing ‘Play’

    Have Your Say

    How is artificial intelligence affecting your daily access to services, employment, or education? Should the Canadian government mandate disabled and Deaf leadership when setting national AI accessibility standards?

    Leave your thoughts and experiences in the comments section below.


    About This Article

    This article was originally reported and written by Jordan Sangalang and first published by DeafDots on June 5, 2026. It is republished here by the author to support ongoing discussions about AI accessibility, Deaf leadership, and inclusive technology policy in Canada.

  • Protecting Kids Online

    Why the Conversation About Social Media and Youth Needs More Nuance

    Canada is taking a significant step toward addressing online safety for children.

    This week, the federal government is tabling legislation that would ban social media platforms from allowing Canadian children under the age of 16 to create and maintain accounts. Under the proposed online safety bill, technology companies could apply for exemptions if they can demonstrate that their platforms meet strict safety standards designed to protect young users.

    The legislation would also establish new responsibilities for AI chatbots, requiring safeguards and accountability measures to reduce potential harms to children and youth. The proposal comes after years of advocacy from child safety organizations and growing concerns about cyberbullying, online exploitation, harmful content, and the impact of social media on youth mental health.

    The conversation is not limited to Ottawa. Here in Manitoba, Premier Wab Kinew has also expressed support for restricting social media access for children under 16, reflecting a broader national discussion about how best to protect young people in an increasingly digital world.

    As a parent, I understand why governments are paying attention.

    Every day, children interact with platforms designed by some of the most sophisticated technology companies in the world. These companies invest billions of dollars into creating products that keep users engaged, scrolling, watching, clicking, and returning. Parents often feel as though they are competing against systems specifically designed to capture and hold their children’s attention.

    There is no question that online safety deserves serious attention.

    But as a Deaf parent raising Deaf children, I believe there is another side of this conversation that deserves equal consideration.

    The Internet Was More Than Entertainment for Me

    When I was growing up, the internet was not simply a source of entertainment.

    It was a gateway to a world that often felt out of reach.

    As a Deaf youth living in Winnipeg, my opportunities to connect with other Deaf peers were naturally limited. While Winnipeg has a strong Deaf community, it is considerably smaller than those found in larger cities such as Toronto or Vancouver. The reality was that there were only so many Deaf youth my age that I could meet and interact with locally.

    The internet changed that.

    Long before smartphones and today’s social media platforms, I spent countless hours in chatrooms, instant messaging services, and early social networking websites such as AIM, MySpace, Friendster, and AsianAvenue.

    Those platforms gave me opportunities that extended far beyond socializing.

    They helped me improve my literacy and English communication skills. They exposed me to pop culture, current events, and trends happening outside of Winnipeg. They allowed me to participate in conversations with people from different backgrounds and experiences. Most importantly, they connected me with friends across Canada and the United States.

    Those interactions helped build my confidence and gave me a stronger sense of belonging in a world that often felt inaccessible.

    Looking back, those online connections played a meaningful role in my personal growth and development.

    What About Deaf Children Today?

    This is why I believe we need to be careful when discussing blanket restrictions on social media access for young people.

    For many Deaf children living in rural communities or areas with limited resources, online platforms can serve a much larger purpose than entertainment or casual socializing.

    They can be critical tools for identity development, language access, peer connection, mentorship, and community building.

    Imagine being a Deaf child living in a small town where you are the only Deaf student in your school. You may rarely, if ever, have the opportunity to interact with another Deaf child your age. You may not have easy access to Deaf role models, mentors, or a larger Deaf community.

    Online communities can help bridge that gap.

    They can provide opportunities to connect with other Deaf youth, learn from Deaf adults, explore Deaf culture, access information, and develop a stronger sense of identity and belonging.

    For some children, these online spaces are not simply optional social networks. They are lifelines to a broader community that may not exist in their immediate environment.

    That reality should be part of the conversation.

    The Problem Isn’t Simply Access

    At the heart of this debate is a larger question.

    Is the issue that children have access to social media?

    Or is the issue that social media platforms have not done enough to create safe environments for children?

    I believe the answer is the latter.

    Technology companies control the algorithms that determine what content children see. They design the features that encourage prolonged engagement. They decide how recommendations work, how safety tools are implemented, and how harmful content is moderated.

    Parents certainly have a responsibility to guide and monitor their children’s online experiences.

    But it should not be the sole responsibility of parents to outsmart systems intentionally designed to maximize engagement.

    When policymakers discuss protecting children online, accountability should not rest entirely on families.

    Technology companies must also be held accountable for the products they create.

    What Real Protection Should Look Like

    If social media companies want exemptions under Canada’s proposed legislation, the standards should be meaningful.

    Success should not be measured solely by whether a platform can verify a user’s age.

    Success should be measured by outcomes.

    Are children safer?

    Are cyberbullying rates decreasing?

    Are harmful content recommendations being reduced?

    Are vulnerable youth being protected from exploitation?

    Are platforms designing products that prioritize wellbeing instead of engagement at all costs?

    These are the questions that matter.

    A social media ban may sound protective, but if children easily find ways around restrictions while harmful platform designs remain unchanged, we have not solved the underlying problem.

    The goal should be to make online spaces safer, not simply harder to access.

    A Balanced Approach

    I support efforts to protect children online.

    As a parent, I want my children to be safe from harmful content, cyberbullying, exploitation, and addictive platform designs.

    At the same time, I do not want us to overlook the positive role that online communities can play, particularly for children who face barriers to communication, connection, and belonging.

    For Deaf youth, online platforms can provide opportunities that may not exist locally. They can foster friendships, build confidence, strengthen communication skills, and connect children to communities that help shape their identity.

    As Canadians debate the future of social media regulation, I hope we avoid framing this issue as a simple choice between unrestricted access and outright bans.

    The real challenge is creating digital environments that are both safe and meaningful.

    Protecting children online is important. But true protection requires more than legislation alone. It requires technology companies to take responsibility for the environments they create, policymakers to consider the diverse needs of young people, and parents to remain engaged in their children’s digital lives.

    As a Deaf parent, I want my children to have the same opportunities for connection, learning, and growth that helped shape my own journey.

    The challenge before us is finding a way to preserve those opportunities while ensuring that children can explore the online world safely.

    That is a goal worth pursuing.

  • URGENT: Don’t Miss the $50,000 Manitoba Accessibility Fund 2026 Deadline

    If you are a business owner, a non-profit director, or a public sector leader in Manitoba, the clock is ticking.

    The 2026 Manitoba Accessibility Fund (MAF) application portal is officially open, but the window is short. With up to $50,000 available to help your organization remove barriers and comply with the Accessibility for Manitobans Act (AMA), this is the most critical funding window of the year.

    Key Dates for 2026

    • Portal Opened: January 12, 2026
    • Application Deadline: February 20, 2026

    Note: This is a rapid intake. Every day you wait to conceptualize your project is a day lost in securing accurate quotes and building a winning proposal.

    Why This Year is Different

    The Manitoba government is putting a renewed spotlight on the Accessible Employment Standard and the Information and Communication Standard. Following the January 2025 Five-Year Review of the Employment Standard, there is a clear mandate: organizations must do more to hire and retain talent with disabilities.

    While many organizations default to physical renovations like ramps or doors, these projects often run into winter construction delays and permit nightmares.

    The Strategic Alternative: Focus on your digital and internal communication. By removing “invisible barriers,” you can achieve immediate compliance and foster a truly inclusive culture without needing a single building permit.

    The “Translate It Forward” Strategy

    The most effective way to use the $50,000 MAF grant this year is through ASL (American Sign Language) translation.

    Think about your internal training materials, safety protocols, and onboarding videos. If they are only available in written or spoken English, you are excluding the Deaf community. Captions are a start, but for many in the Deaf community, ASL is their primary language—distinct in grammar and cultural nuance.

    Project Ideas You Can Use in Your Application:

    • Audit Internal Assets: Translate your employee handbook and Code of Conduct into ASL.
    • Onboarding Access: Create ASL versions of your welcome videos and safety training.
    • Digital Presence: Adapt your core website content for Deaf customers and talent.

    By “translating it forward,” you create permanent assets that live in your library forever, proving to the grant committee that you are proactive and compliant.

    Your 3-Step Execution Checklist

    With the February 20th deadline approaching, you need to act now.

    1. Review the Standards: Visit the Manitoba Accessibility Office to understand the specific goals of the Information and Communication Standard. Use their terminology in your application.
    2. Identify the Barrier: Be specific. Admitting that your current training materials are inaccessible is the first step toward getting the funding to fix them.
    3. Get a Detailed Quote: The Winnipeg Foundation requires realistic budgets. Do not guess the cost of ASL translation. A professional, detailed quote attached to your application increases your chances of approval.

    Secure Your Funding Today

    The Manitoba Accessibility Fund is a rare opportunity for the government to partner with you to pay for inclusion. Don’t leave money on the table that could transform your organization.

    Ready to start your application?

    Let’s work together to build a barrier-free Manitoba before the deadline hits.